Welcome to French Weir Health Centre

Important Message

Following Guidelines from NHS England our online appointment booking system has been temporarily disabled

Details about the Coronavirus and what you should do

Notice From The Surgery

Dear Patients

We have made the decision to restrict access to the surgery to patients by ensuring that they are assessed by a clinician first. This is for the safety of all patients and our staff. All requests for face to face appointments with a GP will be assessed by telephone first.

For the time being we are still offering coil/implant fittings for contraception. However, if you do have a face to face appointment booked then please do not come to the surgery if you subsequently develop symptoms of a high temperature or a cough.  Please phone and cancel the appointment in these circumstances.

Going forward we will be changing regular reviews to telephone consultations where possible including any appointments already booked over the next few weeks. We will also be exploring the use of video consultations and online consultations.

With regards to nurse appointments, at the moment we are continuing with childhood immunisations, dressings, existing blood test bookings and monitoring of patients on high risk medications (e.g. warfarin and methotrexate). The nursing team will be looking at changing routine reviews for things like asthma, COPD, CHD and diabetes to phone call reviews. We will not be offering ear syringing procedures for the time being.

With regards to repeat prescriptions, please do not order medications early as this will cause supply issues and may cause harm to other patients. We will reject any early requests.

Finally, we ask that you are patient with all members of our team who are working under incredibly challenging conditions. The situation and associated guidance is changing rapidly so please bear with us. We appreciate that this is a time of great anxiety for everyone however, rudeness and abuse are not acceptable under any circumstances.

Thank you for your support and understanding.

The Partners at French Weir Health Centre

 

Online Consultations

Image of the Engage Consult logo.

You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. By creating an Engage Consult account you can also receive replies to your request online, rather than by phone.

 

Self Referral Links

Talking Therapies Self Referral

Musgrove Park Hospital Maternity Self Referral

 

Practice News

Current News topics inclued:

  • Welcome to our new website
  • Failed to attend appointments
  • Evening and weekend access
  • Why am I often offered someone else when I ask for a GP appointment?
  • Urinary tract infections
  • Receptionists requesting a reason for appointment
    Read our news page...

 

Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

More Information

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Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

View our Results

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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